Bet365 allows its customers to withdraw funds from their accounts from either the desktop site or the mobile/app, using a variety of different methods. Those looking at how to withdraw the bonus should read our guide on how Bet365’s bonus works, and the requirements to unlock the bonus funds and withdraw them. This guide explains the ins and outs of withdrawing from your account, certain limitations that may be in place, and the time it takes for you to receive the payment.
As a Bet365 customer, you can use either the desktop site, the mobile site or the app to withdraw money from your account. Ensure you are logged in.
How To Make a Withdrawal From The Desktop Site:
- Click the ‘Services’ button in the top-right of the site.
- Click the ‘Withdraw’ link in the drop-down menu.
- Enter the amount you wish to withdraw.
- Fill in the password field and click the green ‘Withdraw’ button.
How To Make a Withdrawal From The Mobile Site Or App:
- Tap the user icon in the top-right corner of the screen.
- Tap the ‘Bank’ link, followed by the ‘Withdraw’ link.
- Fill out the forum including your withdrawal amount and password.
Once the above steps have been done your withdrawal request will be sent for processing.
Bet365 Withdrawal Times
You must withdraw funds from your account with the same payment method that you used to deposit. You cannot withdraw to a different card unless it has expired. Contact Bet365 customer services if you find yourself in this situation.
|Withdrawal Method||Processing Time||Minimum Amount||Maximum Amount|
|Debit Card||1 – 3 Working Days||5||20,000|
|Credit Card||1 – 3 Working Days||10||20,000|
|Neteller||1 – 4 Hours||10||37,500|
|Bank Transfer||2 – 10 Working Days||25||100,000|
|Cheque||5 – 28 Working Days||100||50,000|
- If you withdraw funds on a Friday, Saturday or Sunday by debit card or credit card, the funds should be in your account by the following Wednesday.
- Weekends with a Friday or Monday bank holiday will likely add an extra day’s delay to your processing time.
You can view all your Bet365 deposits and withdrawal amounts since becoming a member. Navigate to the history page and select either deposits or withdrawals from the drop down menu. Use the calendar functionality to select the data range you wish to view and submit the form.
Withdrawal requests usually sit dormant for a few hours before they are processed. This gives you the opportunity to cancel the withdrawal and save you the effort of having to deposit more funds into your account.
On both mobile and desktop sites, visit the ‘Bank’ page within ‘My Account’, and click the ‘Cancel Withdrawal’ link. From there you can view your pending withdrawals and cancel them if necessary.
Verifying Your Account
Bet365 now ask customers to provide a picture or scan of their ID and proof of address. Verification may be required when you make a withdrawal from your account.
You may be wondering why Bet365 need to know your address and why they need to see your passport. This is to prove you are of age to gamble and that your place of residence is in a country where using Bet365 is legal. All bookmakers now have to carry out this process as a legal requirement.
A photo of your driving licence/passport and a photo of a recent bank statement or utility bill is ideal.
If you do not have a letter with your address on, or have recently changed address, go to your local bank branch and update your address. Ask them to print out written confirmation. You should be given a statement of your account with your new address on, stamped by your local branch. This will be sufficient for Bet365 to verify your account and process your withdrawal.
Bet365 may limit or restrict an account that cannot provide proof of ID and address. They may also limit an account that they deem to be unprofitable. Customers who win bets at large odds or who take value bets on obscure matches will cost the bookmaker money, and in order for them to meet their business goals they, unfortunately, have to restrict winning customers by giving them a maximum stake size of just a few pounds/dollars/euros.
There is no way to regain control of a restricted account. Once the decision has been made by the traders it will not be overturned. Bet365 need customers who place bets on mainstream events and bet on poorly priced favourites in order to remain profitable.
You should now be familiar with betting with Bet365. Our series of guides have walked you through registering and claiming the welcome bonus, placing a bet, using the cash-out facility, understanding settled bets and finally withdrawing from your account. In the next guide, we cover the mobile site and how to download, install, and use the Bet365 app.