Bet365 Guide : The Deposit Offer & Wagering Rules Explained

More New Customer Advice & Instructions On This Page :

Customer Services & Help

You can phone customer services 24 hours a day, 7 days a week. Customer services can help you with anything relating to your account – such as registration issues, login issues, bonus queries, wrongly settled bets, void bets, and queries about losing bets.

When you have a problem with the website – which can sometimes occur – you can call bet365 and ask them to place a bet for you over the phone. No need to panic if the website goes down, just call them on the number listed below.

  • Customer services are available 24/7 on email at this address :
  • Or you can chat with the live chat 24/7 with an advisor here.
  • Customer Services: 08000 288 365
  • Customer Services: 0800 7810 365
  • If modern technology is becoming a grind, send bet365 a letter by traditional post. Don’t forget a stamp!
    • Customer Services
    • bet365 House
    • Media Way
    • Stoke-on-Trent
    • Staffordshire
    • ST1 5SZ
    • United Kingdom

Other Bet365 Frequently Asked Questions

Casino Offer

  • Get a matched bonus of £10 – £100 when you deposit.
  • Use the code at the top of the page.
  • Whatever you deposit will be matched 100%, up to a maximum of £100.


Poker requires you to download the software or install the app – but you’ll still need to register for an account online or on your smartphone.

Games & Vegas Promotions

Bet365 has a massive suite of casino, vegas and arcade style games for you to play. All the classics like blackjack and roulette, along with popular slots such as monopoly are included.

Use the offer code GAMES100 when joining to get up to a £100 bonus on games and vegas.

Bingo Offer

Bet365 are offering their bingo players a 200% bonus up to £100 when they join.

Use the code BINGO100 when you make an account and you’ll be sent full instructions on how to get your £100 in bingo credits.

Why Join Bet365?

Bet365 are of the best bookmakers in the UK. Here are some reasons why:-

  • Statistics point to the being one of the biggest online betting sites in the world.
  • Such a system is complimented by the massive range of sports, fixtures, and betting markets they cover.
  • Bet365 are known to be partner friendly – meaning two people living at the same address can register an account. However it is thought that one one account per household can take part in promotional offers and claim bonuses.

What To Do If Bet365 Is Down?

If the site is slow, not loading, or certain parts of the site are not opening or working, contact their customer services on 0800 028 8365.

It is usually a technical issue at times when the site faces particularly large numbers of active users at any one point, such as on a Saturday afternoon.

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Average rating:  

 12 reviews

by MickyTarian10 on Bet365

Just signed up and got my deposit offer code sent, works exactly like you said.


by Jason on Bet365

Just got my bonus code, thanks guys. It works just as you described – nice guide. Time to place some bets….come on Wales!

by Big John on Bet365

Lads at work are always telling me to get on bet365, have got my bonus and an extra £20 for using my phone to top my balance up. That’s £30 now to spend on the ponies this week, will no doubt choose a few donkeys anyway. Cheers, John

by Steve on Bet365

Been thinking about swapping William Hill out for a while because the tipster page I follow on Facebook does these goal line and asian handicap bets that they don’t have on William Hill. Plus I want the inplay little football pitch that they have on bet365, give me a bit of a distraction at work when I’m bored! Got my bonus code on my email, do I need to deposit then enter it? That’s what I did anyway following your advice, just need to go find some bets now. It’s late and there’s only River Plate and some South American teams that I’ve never heard of playing! Cheers for the free bets anyway.


by Mark on Bet365

I’ve been on betting sites like this before and it’s usually the same stuff you see everywhere like bet £50 five times and you get a free tenner. Not this time, fairly solid offer this. Only went with £30 so got a £30 bonus, that’ll do me nicely. Not got the balls to go for these big bets like some of these mad men do!

by Jess on Bet365

Boyfriend got me to make an account as he’s in one of these groups where they share bets. Anyway I got my £10 bonus code and another £10 mobile free bet on my phone a week later. Put my first bet on Leicester to win and they did! Woooo xx

by Mick on Bet365

These guys are mad, gave me a £50 free bonus for the Champions League Final and the FA Cup final, made a massive £342 BOOOOOM! Love a freebie, especially that £50 bonus on my mobile that I got sent. Hadn’t even heard of it until I got the email, see you guys have it covered too. Gonna check out Ladbrokes too, they’ve got a free £50 on at the moment.

by David Webster on Bet365

David here, been a customer with bet365 for years now. The only bad thing I would say is that they wouldn’t refund my bet one time when I placed it by accident. Guess its my own fault really haha! Always telling my mates to get on here, they’re oldschool and go in Ladbrokes on a Saturday morning for their big 14 fold coupon! Mad men!

by Karen on Bet365

I worked in Coral for a while 7 years ago so have been using bet365 on my iphone since a friend at work told me all about it. Got my welcome bonus free bet thing and have had a cheeky dabble on roulette. Going to have a bet on the tennis this weekend, Come on Djokovic!

by Thomas on Bet365

I’ve just signed up to bet365 and deposited £50. I followed your guide, so thanks, it really helped me. Super job!

Entered by bonus code that 365 sent to my email. Now all I need to do is figure out how to carefully spend £300 on bets and not lose it. Good job there’s still a few weeks left of the premier league for me to crack out some quality accas and some inplay bets on a Saturday afternoon. Loving the both teams to score in both halves market, there’s money to be made there.

Let’s Get Started

Click the big green ‘Activate Your Bonus’ button on the right to claim your promo code. The Bet365 website will open in a new tab.

Bet365 Bet Credits For Games, Bingo & Poker